Latest In: Business Support

Transformative Engineering

Transformative Engineering Names Jeannette Howe VP of Sales

Howe joins Transformative Engineering with an impressive background in the consumer electronics industry. Most recently, Howe served as…

News August 3
Amazon Customer Service Lennar OneVision Wi-Fi Wireless

Under the Surface of Lennar’s Move to Wireless & Amazon Smart-Home Services

When paired with Lennar’s decision to utilize Amazon Home Services for installation, the builder’s sharp reduction in low…

News August 2
Global Cache

Global Caché Updates Control for Ripley’s Believe It or Not!

Integrators at Unified AV Systems save themselves the hassle of running new wiring to automate a mermaid exhibit…

Sponsored August 1
CEDIA Hiring Human Resources

CEDIA Find: New Full-Service Recruitment & Staffing Agency for Home-Tech Industry

Debuting at CEDIA 2017, two former integrators launch High Demand Manpower for Integrators (HDMI Staffing), providing recruitment and…

News August 1
OneVision

Use This Equation to Simplify Your Hourly Billing

A complex pricing model is difficult to explain, harder for clients to understand and almost impossible for your…

News July 31
Amazon Customer Service OneVision Smart Home

Did You Notice This One Line in Amazon’s Smart Home Service Message?

One sentence tucked into Amazon's smart-home service offering is evidence that Amazon intends to get involved on every…

News July 30
Customer Service OneVision Service Contracts

Why Recurring Revenue Skeptics Are Missing the Point

Recurring monthly revenue (RMR) may not be necessary to drive company valuation, but providing great customer service absolutely…

News July 29
Customer Service

LA Integrator Creates 24/7 Service App After CE Pro Summit Discussion

Max Angst, CEO of MAXSYSTEMS, says customers can now request service simply by touching a button on their…

News July 28
Cloud Project Management

D-Tools Launches New Customer Portal As Part of SI 2017 Update

D-Tools Customer Portal enables users to share client-facing documentation via the web to for more interactive communications any…

Sponsored July 26
Cybersecurity Luma Network Security

Luma’s Network Monitoring and Tech Support Service Is Only $5 a Month

Luma Guardian is a low-cost VPN service, antivirus, Internet speed monitor and tech support line all in one.…

News July 21
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series