Seven years running and D-Tools, Inc. is still taking home awards in the Quest for Quality. And it’s all thanks to the company’s stellar support of its low voltage estimating software.
“On this 7th consecutive year, we are honored to have been presented with the CE Pro Quest for Quality Award. This manifests our commitment to our clients whose loyalty and support we are truly grateful for. Matching the quality of care to our customers that they demonstrate in their own business endeavors is what we strive for every day,” states D-Tools CEO, Randy Stearns
More than just a simple tool for operations, D-Tools has created world leading software that caters to the unique and diverse needs of systems design and installation firms. The company’s on-premises software, System Integrator™ (SI), and cloud-based platform, D-Tools Cloud, are robust solutions that help manage all aspects of an integrator’s business including:
- Sales
- Comprehensive system design
- Project documentation
- Procurement & installation
- Service management
Today, nearly 7,000 companies in over 90 countries use D-Tools’ award-winning software to streamline business processes, leading to improved operating efficiency and increased profitability. And through a robust support system, D-Tools has garnered a lot of praise from participants in the Quest for Quality.
“They have people in different parts of the world to deal with you as the customer no matter where you are someone that’s in the same time zone as you will be assigned to your request,” stated one integrator.
“D-Tools is excellent at customer support. I had an issue with loading the software and filed for online support, and I had a detailed and easy-to-understand solution in under 2 hours. If I ever do have any technical issues, I am confident that D-Tools can help provide me with a solution in a timely manner,“ voiced another.
“Second only to its promise to deliver the most comprehensive and intuitive end-to-end software solution to the electronic systems industry, D-Tools is committed to ensuring that all customers get the training and support they need to realize the full benefit from our software. To be honored as a CE Pro Quest for Quality Award winner for the 7th consecutive year is a tribute to our team’s continued and unwavering commitment to our customers’ success,” concludes Stearns.
