OneVision, a provider of remote support solutions for professional integrators, is expanding its remote troubleshooting capabilities to include three of the industry’s most widely used platforms—Crestron, Eero, and Josh.ai.
Since its founding in 2016, OneVision boasts that it has been committed to providing “vendor-agnostic” support, ensuring seamless assistance for integrators and their clients, regardless of the technology installed in the home. As part of this mission, OneVision works directly with a growing number of manufacturers to gain access to training, remote diagnostics, and manufacturer-backed support resources for these leading platforms. Crestron, Eero, and Josh.ai represent the three latest additions to this lineup, which also includes Big Dog Power, BlueBOLT, Control4, Domotz, Lutron, OvrC, Poly, Savant, and UniFi.
“Crestron, Eero, Josh.ai, and all of the other manufacturers we collaborate with are all deeply committed to ensuring a great product experience for their users,” says Jason Griffing, director of product at OneVision. “By partnering with OneVision, they empower their dealer base with a turnkey solution to see through on this mission.”
For dealers working with these brands, OneVision suggests that its enhanced support partnerships means faster troubleshooting, improved resolution times, and an overall better experience for dealers and their clients.
