EPOS has announced that its range of wired IMPACT headsets, which were previously certified for Skype for Business, now offer a firmware upgrade to be Certified for Microsoft Teams. EPOS’ IMPACT Line is designed to ensure excellent customer experiences with a portfolio of high-end audio tools that ensure optimal comfort, easy call handling and rich, natural sound – all while reliable, intelligent technologies filter out unwanted noise, enhance audio and boost efficiency.
The certification update for Teams delivers all of the previous benefits of Skype for Business certification and adds enhanced functionality in Teams, allowing users to receive notifications and instantly jump to the notification in Teams. The existing green call activity LED light on the headset now offers notifications for missed calls, voicemails or meeting start. By pushing the call answer button, users will invoke the application, which brings them directly to the relevant notification: Missed calls, voice calls or meetings.
If users have previously purchased one of the wired IMPACT products, they will simply have to do a firmware update via the client application, EPOS Connect, to upgrade their devices and get the full Teams functionality. Alternatively, with EPOS Manager – a free cloud-based IT Management tool – IT Managers can implement the firmware update across an entire organization’s IMPACT headset users from a central position, thus keep them in complete control of the organization’s audio devices.
The line includes the Impact 600 Series, the Impact 200 series, the Impact 100 series, and the 40/70 series.
More news from EPOS: EPOS Adapt Unified Communications Products
