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Amazon Customer Service OneVision Smart Home

Did You Notice This One Line in Amazon’s Smart Home Service Message?

One sentence tucked into Amazon's smart-home service offering is evidence that Amazon intends to get involved on every…

News July 30
Customer Service OneVision Service Contracts

Why Recurring Revenue Skeptics Are Missing the Point

Recurring monthly revenue (RMR) may not be necessary to drive company valuation, but providing great customer service absolutely…

News July 29
AT&T DirecTV DIY Mergers and Acquisitions

DirecTV Divests LifeShield DIY Security Group, Sells to Private Equity Firm

After being acquired by AT&T, DirecTV divests LifeShield, the DIY security company it purchased in 2013. Hawk Capital…

News July 28
Award CEDIA

Thank You for the Honor, CEDIA

Founding editor Julie Jacobson shares CEDIA Fellow’s honor with CE Pro team.

News July 28
IoT Mergers and Acquisitions Smart Home Wink

Wink Acquired by Black Eyed Peas Rapper will.i.am … Yes, Really

Smart-home platform and Quirky spin-off Wink has a new owner: musician and tech entrepreneur will.i.am.

News July 28
HEOS High-Resolution Audio Whole-House Audio

Denon HEOS Adds High-Res Audio Support for Multiroom Drive

Upgrading its all-in-one multiroom solution, Denon HEOS now offers four zones of high-resolution audio playback on its HEOS…

News July 28

WyreStorm Adds H2X, Gets Audio, Goes Modular and Gives Options

WyreStorm underlines the increased importance of audio, video and transmission flexibility in today’s multi-zone installs with new modular…

Sponsored July 28
Control4 Soundbar Triad Speakers

Why Every TV Needs a Soundbar

You want only the best quality when it comes to TV picture, so why not sound? That's where…

Sponsored July 28
Customer Service

LA Integrator Creates 24/7 Service App After CE Pro Summit Discussion

Max Angst, CEO of MAXSYSTEMS, says customers can now request service simply by touching a button on their…

News July 28
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series